The Technician was very nice, Honest, highly experienced/ knowledgeable, professional and respectful to his customers and their property, Trustworthy, such Outstanding Top-notch Technician, Reasonably Awesome price even. I Highly Recommend him & this Company over anyone else & will Never call anyone else but this Company for any other future needs/ Yes they are that Excellent! :) I Positively give them 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ Thank you so much
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The Five Star techs arrived on time, went above and beyond to make sure they completed the job to perfection. Both units, (Furnace & A/C) were working extremely well with no issues. I am very confident in this companies hired work ethics. Very impressed and I recommend them if you are looking for excellence, accountability and mostly dependability.
Overall Experience
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Overall Experience
Quality
Price
Convenience
First gave a no BS review and suggestion to try to repair. When it was obvious we had to replace, service was excellent, professional and friendly. Price was most competitive amongst others.
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
I completed a diagnostic. Customer was concerned with blinking light He saw at furnace. This is just a normal status light. Cycled system checked charge (ok) Found 35/5 cap is weak but customer wants to hold off on replacing this because he is considering replacing air conditioner since it is undersized. It is only a 2 ton and probably should've been a 2.5 ton due to size of home. Customer joined SMA program and has 2-tuneups remaining.
I completed a diagnostic. I found the humidifier running constantly because it was turned to the on position at the humidistat. The water panel had disintegrated and water was leaking out of the humidifier. Showed customer how to properly care for humidifier and she is going to get some Aprilaire #35 water panels on Amazon. Additionally I found water leaking through the intake pipe into the furnace. This is being caused by the hot humid air coming in the intake pipe being pulled into the furnace area causing condensation to form inside the PVC, there is enough free combustion air in this basement so I went ahead and just disconnected the intake pipe. Did not have a 2 inch pvc cap so I just taped it with metal tape so now at least no water is continually dripping into the furnace. Doesn't appear to have damaged anything. Checked drain and refrigerant charge, both of them checked out OK so these should be the only two sources of water at the furnace area.
I completed a diagnostic and I found the system to be low on Freon. I added easy seal and about 1 pound of Freon. System cooling upon departure.
I completed a diagnostic and found that the system was low on charge due to a leak. I added easy seal and about a pound of Freon.
I replaced Warranty Gas Valve on Five Star 80% Gas Furnace.
I completed diagnostic on Five Star 80% 110,000 BTU Gas Furnace. I determined the gas valve was faulty and needs to be replaced.
Client requested an estimate to replace a Trane Air Conditioner. I recommend replacing it with a Trane 16 SEER 2.5 Ton Air Conditioner . Included in the estimate is a 1 year free service maintenance agreement.
I completed the spring tune up on an air conditioner. I visually inspected the furnace. Checked voltage and amps. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating normally at this time.
I replaced the pressure relief valve on a water heater.
I completed a diagnostic on a Goodman Gas Furnace. I determined that the system tripped on rollout, Found concentric kit blocked by patio furniture cover outside, Cleaned flame sensor. System was operational at time of departure.
Client requested an estimate to add a mini split in the upstairs portion of their home. Included in the estimate is a 1 year free service maintenance agreement.
I gave an estimate for the installation of a Carrier "Infinity Series" 80% 2 Stage Variable Speed 90,000 BTU Gas Furnace to replace a 2002 Lennox gas furnace.
I performed a diagnostic on a 2011 Goodman gas furnace that will not heat or ignite. The gas valve is receiving the proper voltage, and there is still gas coming to the valve but it it is not opening up. The customer will replace the gas valve.
